POSITION: C&B Specialist

Are you seeking a professional and dynamic work environment that values collaboration and encourages individual growth?  

Join our team of talented and passionate individuals who embody a youthful spirit and a commitment to excellence. Apply now and unlock your potential with us! 

WHO WE ARE: 

Innovature BPO is a Vietnamese company with more than 10 years of experience in providing outsourcing solutions to clients worldwide. Our services support from call center, 24/7 bi-lingual customer care services, digital marketing to bookkeeping and data analytics services. We offer full time remote resources who are able to deliver the standard that meet global manpower requirement and utilize our business analytics, SLA and other performance metrics to help our clients boost productivity. Our mission is to enable clients to become high-performance businesses and create long-term partnership. Our vision is to connect Vietnamese talents to global labor market demands.  

In 2021, Innovature BPO was proudly recognized the “HR Asia Award, one of the best places to work for in Asia”. In 2024, Innovature BPO was again proudly recognized as a Great Place to Work, reflecting our commitment to creating a positive and supportive work environment. We have officially earned this certification, with an impressive 92% of our employees agreeing that Innovature BPO is a great place to work, compared to the 59% average at typical companies. This remarkable statistic underscores the unique and positive culture we’ve cultivated. We’re committed to continuously improving our workplace, empowering our employees, and building an even brighter future together.   

For more information about us, please access https://innovatureinc.com  

WHAT YOU WILL BE DOING:

1. C&B & Payroll

• Manage and control end-to-end C&B operations, including payroll, Social Insurance, PIT and employee benefits, ensuring accuracy, timeliness and compliance.
• Proactively handle C&B issues and cases, working with relevant stakeholders to identify and implement appropriate solutions.
• Support the analysis of salary, benefit and labor cost data, providing data and insights to support HR decision-making.

2. Contract & Employee Lifecycle

• Manage and monitor employee lifecycle processes, including employment contracts, renewals, amendments, promotions, transfers and offboarding.
• Control timelines, documentation and employee data, ensuring all changes are fully and accurately updated in the system.

3. HRIS, Data & Reporting

• Manage and maintain employee data in the HRIS, ensuring data accuracy, integrity and confidentiality.
• Prepare regular reports on Headcount, Payroll, Labor Cost, Benefits and other C&B metrics.
• Analyze data to identify trends, risks and improvement opportunities across C&B operations

4. Policy, Compliance & Employee Support

• Monitor and keep updated on regulations related to Labor Law, Social Insurance and PIT, working with the C&B Lead to assess impacts and ensure proper implementation.
• Participate in developing, reviewing and improving C&B policies, procedures and processes.
• Provide consultation and support to employees on C&B, benefits and related policies with an employee-centric and solution-oriented mindset.

5. Projects & Career Growth

• Participate in C&B, HRIS, automation and process improvement projects, from analysis and implementation to effectiveness evaluation.
• Opportunity to develop deeper expertise across C&B Operations → Compensation, Rewards, HR Analytics & Total Rewards.
• Build strong capabilities in problem-solving, data analysis and project ownership, with a clear career path toward Senior C&B Specialist/C&B Lead.

WHAT WE ARE LOOKING FOR:  
Must-have

• Bachelor’s degree in Human Resources, Business Administration, Finance, Accounting or a related field.
• 2-3+ years of hands-on C&B experience, with solid experience in payroll, Social Insurance, PIT and employee benefits administration.
• Strong knowledge of C&B operations and employee lifecycle processes, with the ability to independently handle day-to-day tasks and C&B cases.
• Proficient in HRIS and Microsoft Office, especially Excel; strong attention to data accuracy, integrity and confidentiality.
• Good analytical, problem-solving and communication skills, with a strong sense of ownership and attention to detail.

Nice-to-have

• Experience in C&B process improvement, HRIS, automation or data/reporting projects.
• Knowledge of Vietnam labor, Social Insurance and PIT regulations, with experience supporting policy and process implementation.
• Experience working with HRBP, Finance, Legal, vendors and other stakeholders in cross-functional projects.

WHAT WE OFFER:  

We treat people fairly and with dignity, keeping a healthy perspective about life and work and fostering a positive and enjoyable work environment with appealing benefits as below: 

• A competitive monthly salary based on your ability  
• 13th month Tet bonus & bi-annual performance bonus  
• 12 Annual leaves + 2 Sick leaves + 1 Birthday Leave
• Annual salary review  
• Attractive employee awards  
• Social insurance and healthcare insurance upon Vietnam Labor Code 
• PTI insurance package, and annual health check 
• An English-speaking environment 
• An open culture that spurs creativity, innovation, and inclusivity 
• A variety of training courses for your career development 
• Diverse activities to foster relationships, including company trips, year-end party, employees‘ birthdays 
• An open-space office, a cafeteria, and a range of modern equipment 
• Other allowances from referrals and special occasions (weddings, seniority, and new-born baby) 

WORK LOCATION: 159C De Tham, Cau Ong Lanh Ward, HCMC 

WORKING HOURS: 9AM-6PM (Mon-Fri)

We welcome talents to apply by Clicking “APPLY” button below  

At Innovature, we are proud to be an equal opportunities employer. 

We believe in making decisions about our employees‘ careers based solely on their ability to perform and grow within their roles, regardless of gender, nationality, ethnic origin, religion or belief, disability, age, sexual orientation, and identity. 

We are committed to building a culture where every individual feels respected and valued. We strive to create an environment free from discrimination and harassment, where all voices are heard, and everyone has the opportunity to thrive. 

Our dedication to fostering a diverse, equitable, inclusive, and accessible workplace is central to our mission. 

Find out about our company’s life here: 

Youtube: innovatureconsulting1685 

Fanpage: lifeatinnovature.vn 

Tiktok: @lifeatinnovature 

Linkedin: innovature-consulting