POSITION: Senior Finance
Are you seeking a professional and dynamic work environment that values collaboration and encourages individual growth?
Join our team of talented and passionate individuals who embody a youthful spirit and a commitment to excellence. Apply now and unlock your potential with us!
WHO WE ARE:
Innovature BPO is a Vietnamese company with more than 10 years of experience in providing outsourcing solutions to clients worldwide. Our services support from call center, 24/7 bi-lingual customer care services, digital marketing to bookkeeping and data analytics services. We offer full time remote resources who are able to deliver the standard that meet global manpower requirement and utilize our business analytics, SLA and other performance metrics to help our clients boost productivity. Our mission is to enable clients to become high-performance businesses and create long-term partnership. Our vision is to connect Vietnamese talents to global labor market demands.
In 2021, Innovature BPO was proudly recognized the “HR Asia Award, one of the best places to work for in Asia”. In 2024, Innovature BPO was again proudly recognized as a Great Place to Work, reflecting our commitment to creating a positive and supportive work environment. We have officially earned this certification, with an impressive 92% of our employees agreeing that Innovature BPO is a great place to work, compared to the 59% average at typical companies. This remarkable statistic underscores the unique and positive culture we’ve cultivated. We’re committed to continuously improving our workplace, empowering our employees, and building an even brighter future together.
For more information about us, please access https://innovatureinc.com
WHAT YOU WILL BE DOING:
Client Delivery and Relationship Support
- Act as a day-to-day contact for assigned clients, developing professional and trusted working relationships.
- Participate in and, where appropriate, lead client meetings to discuss financial performance, reporting and analysis.
- Prepare and present monthly reporting packs, clearly explaining financial results, variances and key business drivers.
- Respond to client requests and follow through on issues to ensure timely and accurate resolution.
- Identify potential financial risks, issues and opportunities and escalate matters appropriately to senior team members.
- Take ownership of complex or ambiguous requests, work through the available information and develop a clear, supportable answer with limited guidance.
Financial Management and Reporting
- Support and, where assigned, take ownership of the month-end financial close process, including journals, reconciliations and financial reporting.
- Review financial information and supporting documentation to ensure accuracy and completeness before client delivery.
- Investigate financial anomalies and discrepancies, identify root causes and coordinate appropriate resolution.
- Prepare management reports and financial analysis for client review.
- Assist with bookkeeping and transactional accounting activities where required.
Analysis, Planning and Business Partnering
- Build and maintain budgets, forecasts and three-way financial models for assigned clients.
- Perform ad hoc financial analysis using advanced Excel and Power Query, translating findings into clear and commercially relevant insights.
- Support client management with financial analysis relating to pricing, cost structures, resource allocation and business performance.
- Identify trends, variances and financial drivers and communicate their implications to non-finance stakeholders.
- Build and maintain client reporting dashboards, including Power BI reports where appropriate.
- Contribute financial insights to support client decision-making and business planning.
AI-Assisted Delivery and Continuous Improvement
- Use AI-assisted delivery tools as part of daily work, including financial analysis, drafting, review, quality control and research.
- Identify opportunities to automate repetitive tasks and improve the efficiency and accuracy of financial processes.
- Develop repeatable workflows, templates and internal tools that improve delivery quality and productivity.
- Explore AI-assisted development tools to support the creation of reporting solutions, client-facing tools and workflow improvements.
- Contribute to improvements in data processes to enhance the quality, consistency and timeliness of reporting.
- Work closely with Australia-based team members and clients across different time zones.
Measures of Success
- Assigned client deliverables are completed accurately, on time and to the required standard.
- Clients receive clear, commercially useful financial reporting and analysis.
- Client requests are handled with appropriate ownership, responsiveness and follow-through.
- Financial issues and anomalies are identified, investigated and resolved to root cause.
- Complex assignments can be completed with limited guidance and produce accurate, supportable outcomes.
- Demonstrable improvements in productivity, quality or efficiency are achieved through AI-assisted tools, automation and process improvement.
- The role holder builds strong working relationships with clients and becomes a reliable point of contact for assigned matters.
- The role holder progressively takes on greater responsibility across client delivery and financial analysis.
WHAT WE ARE LOOKING FOR:
Must have:
- Bachelor‘s degree in Accounting, Finance or a related field.
- 5–8 years of experience in accounting, management accounting, financial management or a related finance role.
- Fluent written and spoken English, with the confidence to engage directly with Australian clients, participate in client meetings and clearly communicate financial information to both finance and non-finance stakeholders.
- Demonstrated experience working with clients or employers based in Australia, the United States, the United Kingdom or a comparable Western market.
- Advanced capability in management accounting, financial management, budgeting, forecasting and three-way financial modelling.
- Advanced Excel skills, with strong hands-on experience using Power Query and Power BI for financial analysis and reporting.
- Hands-on professional experience using AI-assisted tools, such as Claude, to support analysis, research, drafting, review and quality control.
- Strong analytical and problem-solving skills, with the ability to work through complex financial issues independently.
- A high degree of ownership, attention to detail and follow-through, with the ability to work autonomously and manage multiple priorities.
Nice to have:
- Professional accounting qualification or progress toward one — CPA, CA, ACCA or equivalent.
Sound understanding of Western business culture and professional communication norms, particularly Australian and US business environments. - Experience in client-facing financial services, accounting advisory, outsourced accounting or a similar environment.
- Experience using cloud-based accounting systems such as Xero.
- Experience using AI-assisted development tools, such as Lovable, to build internal tools, workflows, automations or reporting solutions.
- Commercial mindset, with the ability to connect financial information to business performance and decision-making.
- Curiosity and adaptability, with a genuine interest in using technology and AI to improve the way financial work is delivered.
- Comfortable working autonomously across time zones.
WORK LOCATION: 159C De Tham, Cau Ong Lanh Ward, HCMC
WORKING HOURS: 7AM-4PM (Mon-Fri)
We welcome talents to apply by Clicking “APPLY” button below
At Innovature, we are proud to be an equal opportunities employer.
We believe in making decisions about our employees‘ careers based solely on their ability to perform and grow within their roles, regardless of gender, nationality, ethnic origin, religion or belief, disability, age, sexual orientation, and identity.
We are committed to building a culture where every individual feels respected and valued. We strive to create an environment free from discrimination and harassment, where all voices are heard, and everyone has the opportunity to thrive.
Our dedication to fostering a diverse, equitable, inclusive, and accessible workplace is central to our mission.
Find out about our company’s life here:
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Fanpage: lifeatinnovature.vn
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Linkedin: innovature-consulting