POSITION: BUSINESS DEVELOPMENT COORDINATOR

We are looking for a Business Development Coordinator to join our Business Development team and support the execution of business development and outbound sales activities. This position reports directly to the Head of Business Development.

This role will work closely with the BD team to conduct market and client research, identify potential leads and key decision-makers, prepare client insights, and coordinate outbound activities. The ideal candidate is organized, proactive, detail-oriented, and interested in B2B business development and international markets.

You will play an important role in helping the BD team improve prospecting efficiency, identify the right target accounts and contacts, and execute outreach campaigns effectively.

WHO WE ARE:

Innovature BPO is a Vietnamese company with more than 10 years of experience in providing outsourcing solutions to clients worldwide. Our services support from call center, 24/7 bi-lingual customer care services, digital marketing to bookkeeping and data analytics services. We offer full time remote resources who are able to deliver the standard that meet global manpower requirement and utilize our business analytics, SLA and other performance metrics to help our clients boost productivity. Our mission is to enable clients to become high-performance businesses and create long-term partnership. Our vision is to connect Vietnamese talents to global labor market demands.

In 2021, Innovature BPO was proudly recognized the “HR Asia Award, one of the best places to work for in Asia”. In 2024, Innovature BPO was again proudly recognized as a Great Place to Work, reflecting our commitment to creating a positive and supportive work environment. We have officially earned this certification, with an impressive 92% of our employees agreeing that Innovature BPO is a great place to work, compared to the 59% average at typical companies. This remarkable statistic underscores the unique and positive culture we’ve cultivated. We’re committed to continuously improving our workplace, empowering our employees, and building an even brighter future together.

For more information about us, please access https://innovatureinc.com

WHAT YOU WILL BE DOING:

1. Outbound Sales & Business Development Support

Support the BD team in executing outbound activities through channels such as Email, LinkedIn, and other relevant channels.
Conduct lead generation and prospecting based on the target markets, industries, and customer profiles defined by the BD team.
Build, maintain, and update prospect lists and relevant account information.
Research target companies and identify relevant PICs / decision-makers to support BD outreach.
Gather relevant company and contact information that can help the BD team better prepare for outreach and conversations.
Support prospect segmentation and personalization by providing relevant information and context for each target account.
Coordinate outbound activities, follow-ups, and related tasks to ensure smooth and timely execution.
Track outreach activities and provide updates to the BD team.

2. Client & Prospect Research Support

Conduct research on target companies, industries, and markets according to BD priorities.
Research relevant information about prospects, including company background, business activities, recent developments, and key contacts.
Proactively identify useful information, business signals, or relevant updates that may support the BD team‘s outreach and client engagement.
Provide concise and relevant insights to help BD better understand target prospects.
When appropriate, proactively flag potential opportunities, relevant contacts, or useful information that the BD team may not have specifically requested.
Maintain accurate and up-to-date prospect and contact information.

4. BD Activity Coordination

Coordinate and support the implementation of outbound campaigns and other BD initiatives.
Prepare prospect lists, research information, contact details, and other materials required for outreach.
Monitor assigned activities and follow up on pending actions.
Coordinate with internal teams when support is required for BD activities.
Assist with meeting preparation, reports, presentations, proposals, and other BD-related materials.
Proactively identify pending tasks, information gaps, or follow-up actions and take initiative to address them.

5. Business Development Operations Support

Provide operational and administrative support to the BD team as needed.
Support CRM updates, activity tracking, reporting, and documentation.
Assist with coordination between BD and other internal teams to ensure smooth execution of client-related activities.
Support ad-hoc BD projects and initiatives as assigned.
Take ownership of assigned tasks and ensure they are completed accurately and on time.

WHAT WE ARE LOOKING FOR:

QUALIFICATIONS & REQUIREMENTS

2–3 years of relevant working experience, preferably in: B2B Sales Support, Business Development, Sales Operations, Lead Generation / Sales Development, Market Research, Account Research
Experience supporting B2B sales or business development activities is required.
Experience working with international clients or markets such as the US, Europe, Australia, Singapore, or other international markets is highly preferred.
Good understanding of B2B prospecting, lead generation, and sales processes.
Experience using CRM, LinkedIn Sales Navigator, Apollo, or other sales intelligence/prospecting tools is a plus.
Strong research and analytical skills, with the ability to turn information into clear and actionable insights.
Strong attention to detail and ability to maintain accurate prospects and client information.
Good organizational and time-management skills, with the ability to manage multiple tasks and priorities.
Proactive, responsible, and willing to take ownership of assigned tasks.
Good teamwork and communication skills

Nice-To-Have

Experience in B2B services, IT services, BPO, outsourcing, SaaS, technology, or other international business environments.
Experience conducting account research and identifying decision-makers within target companies.
Familiarity with outbound sales methodologies and tools
Experience supporting sales teams targeting international markets.

WHAT WE OFFER: We treat people fairly and with dignity, keeping a healthy perspective about life and work and fostering a positive and enjoyable work environment with appealing benefits as below:

A competitive monthly salary
13th month Tet bonus & bi-annual performance bonus
12 Annual Leaves + 2 Sick Leaves + 1 Birthday Leave
Annual salary review
Attractive employee awards: Employee of Year, Semi-Annual outstanding employee
Social insurance and healthcare insurance upon Vietnam Labor Code
PTI insurance package, and annual health check
An open culture that spurs creativity, innovation, and inclusivity
Diverse activities to foster relationships, including company trips, year-end party, employees’ birthdays
An open-space office, a cafeteria, and a range of modern equipment
Other allowances from referrals and special occasions (weddings, seniority, and new-born baby)

WORK LOCATION: Onsite at The District Building, 159C De Tham, Cau Ong Lanh Ward, HCMC

WORKING HOURS: 9AM - 6PM (Mon - Fri)

We welcome talents to apply by clicking “APPLY”

At Innovature, we are proud to be an equal opportunities employer.

We believe in making decisions about our employees’ careers based solely on their ability to perform and grow within their roles, regardless of gender, nationality, ethnic origin, religion or belief, disability, age, sexual orientation, and identity.

We are committed to building a culture where every individual feels respected and valued. We strive to create an environment free from discrimination and harassment, where all voices are heard, and everyone has the opportunity to thrive.

Our dedication to fostering a diverse, equitable, inclusive, and accessible workplace is central to our mission.

Find out about our company’s life here:

Youtube: innovatureconsulting1685

Fanpage: lifeatinnovature.vn

Tiktok: @lifeatinnovature

Linkedin: innovature-consulting