Are you seeking a professional and dynamic work environment that values collaboration and encourages individual growth?  

Join our team of talented and passionate individuals who embody a youthful spirit and a commitment to excellence. Apply now and unlock your potential with us! 

POSITION: Accounting Service Team Lead

WHO WE ARE: 

Innovature BPO is a Vietnamese company with more than 10 years of experience in providing outsourcing solutions to clients worldwide. Our services support from call center, 24/7 bi-lingual customer care services, digital marketing to bookkeeping and data analytics services. We offer full time remote resources who are able to deliver the standard that meet global manpower requirement and utilize our business analytics, SLA and other performance metrics to help our clients boost productivity. Our mission is to enable clients to become high-performance businesses and create long-term partnership. Our vision is to connect Vietnamese talents to global labor market demands.

In 2021, Innovature BPO was proudly recognized the “HR Asia Award, one of the best places to work for in Asia”. In 2024, Innovature BPO was again proudly recognized as a Great Place to Work, reflecting our commitment to creating a positive and supportive work environment. We have officially earned this certification, with an impressive 92% of our employees agreeing that Innovature BPO is a great place to work, compared to the 59% average at typical companies. This remarkable statistic underscores the unique and positive culture we’ve cultivated. We’re committed to continuously improving our workplace, empowering our employees, and building an even brighter future together. 

For more information about us, please access https://innovatureinc.com  

WHAT YOU WILL BE DOING: 

Team Management & Leadership

• Lead, coach, and develop a team of accounting staff to achieve performance goals.
• Conduct regular team meetings to review priorities, workload, and results.
• Prepare weekly, monthly, and quarterly team performance and efficiency reports.
• Partner with senior management to align operational objectives with company goals.
• Support recruitment, onboarding, training, and development of team members in collaboration with HR.
• Address performance and engagement issues constructively, involving HR and management as needed.
• Foster a culture of accountability, adaptability, and continuous improvement.

Accounting & Finance

• Oversee day-to-day accounting operations, including accounts receivable and accounts payable.
• Manage payment applications, reconciliations, billing, collections, and vendor support activities.
• Resolve discrepancies and provide first-level issue support for accounting-related inquiries.
• Support audits, financial reporting, and other client-required accounting tasks.
• Analyze accounting processes, recommend improvements, and identify opportunities for automation.
• Serve as a point of escalation for accounting issues, working closely with clients to resolve concerns effectively and in a timely manner.

WHAT WE ARE LOOKING FOR: 

Qualifications 

Must have: 

• Bachelor‘s degree in accounting, Finance, Economics, or Management (Accounting/Finance preferred).
• At least 5 years of professional experience, including 2+ years in a team leadership role.
• Strong knowledge of accounting principles, AR/AP processes, and reconciliations.
• Advanced Microsoft Excel skills (pivot tables, lookups, reporting, analysis).
• Excellent written and verbal English communication skills.
• Amenable to work on a night shift.

Nice to have: 

• CPA, CMA, or equivalent professional certification.
• Experience in a BPO or shared service environment.
• Background in process optimization, automation, or system implementation.

 Work Behavior 

• Strong leadership and coaching skills, with the ability to inspire and motivate teams.
• Ability to adapt quickly to changing priorities, client needs, and evolving processes.
• Exceptional problem-solving, analytical, and decision-making abilities.
• High attention to detail, accuracy, and accountability.
• Effective time management with the ability to balance multiple priorities.
• Client-focused mindset with the ability to build strong relationships and manage escalations effectively.
• Ethical, responsible, and committed to continuous learning.