Innovature BPO is a Vietnamese company with more than 10 years of experience in providing outsourcing solutions to clients worldwide. Our services support from call center, 24/7 bi-lingual customer care services, digital marketing to bookkeeping and data analytics services. We offer full time remote resources who are able to deliver the standard that meet global manpower requirement and utilize our business analytics, SLA and other performance metrics to help our clients boost productivity. Our mission is to enable clients to become high-performance businesses and create long-term partnership. Our vision is to connect Vietnamese talents to global labor market demands.

In 2021, Innovature BPO was proudly recognized the “HR Asia Award, one of the best places to work for in Asia”. In 2024, Innovature BPO was again proudly recognized as a Great Place to Work, reflecting our commitment to creating a positive and supportive work environment. We have officially earned this certification, with an impressive 92% of our employees agreeing that Innovature BPO is a great place to work, compared to the 59% average at typical companies. This remarkable statistic underscores the unique and positive culture we’ve cultivated. We’re committed to continuously improving our workplace, empowering our employees, and building an even brighter future together. 

For more information about us, please access https://innovatureinc.com 

WHAT YOU WILL BE DOING: 

We are looking for a highly motivated individual with a strong passion for recruitment and talent acquisition. The ideal candidate will excel at maintaining positive relationships with both candidates and internal stakeholders while possessing a solid understanding of overall HR functions and best practices. They will lead initiatives in employer branding and employee engagement, fostering a positive and dynamic work environment. 

Talent Acquisition (80%). 

Lead the TA team to achieve hiring metrics targets  

• Collaborate strategically with hiring managers to deeply understand their recruitment needs and develop impactful sourcing strategies that align with business objectives. 

• Lead and inspire the TA team to deliver results, successfully hiring for all positions and levels—including Accounting, Customer Service, Business Intelligence, and Freelancers—across Vietnam and the Philippines. 

• Set and achieve ambitious hiring metrics targets by driving accountability and continuous improvement within the team. 

• Oversee the end-to-end recruitment process, leveraging creative and diverse approaches to attract top-tier candidates. Ensure a rigorous evaluation of each candidate’s qualifications and cultural fit through effective screening and interview coordination. 

• Foster strong communication with candidates throughout the recruitment journey, ensuring a positive and engaging experience. 

• Lead negotiations and onboarding efforts, guaranteeing a seamless and professional transition for all new hires. 

• Regularly analyze key recruitment metrics, such as time-to-fill and candidate satisfaction, using insights to optimize processes and enhance overall performance. 

• Ensure the accuracy and confidentiality of all recruitment data and candidate records while maintaining compliance with company policies. 

• Stay ahead of industry trends and best practices, continuously refining recruitment strategies to maintain a competitive edge in talent acquisition. 

• Efficiently manage the recruitment budget, delivering exceptional results while ensuring cost-effectiveness and alignment with organizational goals. 

Employer Branding (10%) 

• Elevate employer branding efforts to strategically position the company as an employer of choice, attracting and retaining top talent. 

• Lead the development and execution of targeted recruitment marketing strategies to strengthen the company’s market presence and talent acquisition pipeline. 

• Collaborate with the marketing team to craft compelling, brand-aligned job postings and employer branding materials that resonate with desired talent segments. 

• Engage in high-impact industry events, job fairs, and strategic networking opportunities to amplify the company‘s brand and build a strong talent community. 

Employee Engagement (10%) 

• Organize periodic employee engagement programs that enhance employee satisfaction and foster a positive work environment. 

WHAT WE ARE LOOKING FOR: 

• Graduates with a strong career path in Talent Acquisition  

• 5+ years of experience in Talent Acquisition, handling high volume of hiring  

• Great English communication skills 

• Adaptable to a fast-growing company with extensive information flow.  

• Solid expertise in recruitment techniques, sourcing strategies, and selection methods. 

• Skilled in building and maintaining relationships with hiring managers, candidates, and external partners. 

• Highly organized with exceptional attention to detail. 

• Able to work independently and as part of a team, managing multiple priorities effectively. 

• Familiarity with applicant tracking systems (ATS) and HR databases. 

WHAT WE OFFER: We treat people fairly and with dignity, keeping a healthy perspective about life and work and fostering a positive and enjoyable work environment with appealing benefits as below: 

• A competitive monthly salary based on your ability
• 13th month Tet bonus & bi-annual performance bonus
• Annual salary review
• Attractive employee awards: Employee of Year, Semi-Annual outstanding employee
• Social insurance and healthcare insurance upon Vietnam Labor Code
• PTI insurance package, and annual health check
• Annual leave and 02 sick leave days per year
• An English-speaking environment
• An open culture that spurs creativity, innovation, and inclusivity
• A variety of training courses for your career development
• Diverse activities to foster relationships, including company trips, year-end party, employees‘ birthdays
• An open-space office, a cafeteria, and a range of modern equipment
• Other allowance from referrals and special occasions (weddings, seniority, and new-born baby)

WORK LOCATION: 9th Floor, Ree Tower, 9 Doan Van Bo, Ward 13, District 4, HCMC 

WORKING HOURS: 9AM – 6PM (Mon – Fri)  

We welcome talents to by clicking the APPLY button

As we provide services for international clients in different time zones, this position occasionally requires support during afternoon hours (2PM – 11PM). This happens infrequently, about 2-3 days per month, and we expect the candidate to be flexible with this schedule.