POSITION: WORKDAY ADMINISTRATOR 

Are you seeking a professional and dynamic work environment that values collaboration and encourages individual growth?

Join our team of talented and passionate individuals who embody a youthful spirit and a commitment to excellence. Apply now and unlock your potential with us!

WHO WE ARE:

Innovature BPO is a Vietnamese company with more than 10 years of experience in providing outsourcing solutions to clients worldwide. Our services support from call center, 24/7 bi-lingual customer care services, digital marketing to bookkeeping and data analytics services. We offer full time remote resources who are able to deliver the standard that meet global manpower requirement and utilize our business analytics, SLA and other performance metrics to help our clients boost productivity. Our mission is to enable clients to become high-performance businesses and create long-term partnership. Our vision is to connect Vietnamese talents to global labor market demands.

In 2021, Innovature BPO was proudly recognized the “HR Asia Award, one of the best places to work for in Asia”. In 2024, Innovature BPO was again proudly recognized as a Great Place to Work, reflecting our commitment to creating a positive and supportive work environment. We have officially earned this certification, with an impressive 92% of our employees agreeing that Innovature BPO is a great place to work, compared to the 59% average at typical companies. This remarkable statistic underscores the unique and positive culture we’ve cultivated. We’re committed to continuously improving our workplace, empowering our employees, and building an even brighter future together.

For more information about us, please access https://innovatureinc.com

WHAT YOU WILL BE DOING:

We are seeking a self-motivated individual who is eager to contribute and learn. The ideal candidate has strong communication and interpersonal skills and enjoys working in a dynamic, team-oriented environment; experience in configuring and supporting all aspects of Workday HCM and Financials. The Workday Administrator is responsible for the administration, and ongoing maintenance and support of the Workday platform while working collaboratively with stakeholders.

Main Responsibilities

• Support the maintenance of the Workday platform as technical expert applying best practices.
• Perform Workday administrative functions which may include security maintenance, business process configuration, tenant configuration, and support for integrations.
• Work closely with functional area subject matter experts and other stakeholders as needed to test and implement efficient solutions.
• Troubleshoot and resolve system issues.
• Support Workday feature release updates and enhancements.
• Model best practice components of customer service.

Qualifications

• Bachelor’s degree in computer science, Information System, other Technology specific fields.
• 4+ years‘ experience with Workday in an administration role
• Experience with ERP, CRM and Database.
• Ability to prioritize (and re-prioritize) as business needs change.
• Excellent interpersonal skills and strong customer service orientation
• Basic understanding of business processes in the following functions: HR, Finance, Accounting…

Work Behavior

• Ability to lead, plan and manage in an entrepreneurial, team-oriented environment.
• Highly organized with strong project management skills and drive to meet organizational objectives; ability to manage multiple projects on interrelated timelines.
• Strong written and verbal communication skills
• Demonstrate experience in getting things done in dynamic, entrepreneurial environment.
• Demonstrate a high attention-to-detail in the analysis and reporting of data