WHO WE ARE:

Innovature BPO is a Vietnamese company with more than 10 years of experience in providing outsourcing solutions to clients worldwide. Our services support from call center, 24/7 bi-lingual customer care services, digital marketing to bookkeeping and data analytics services. We offer full time remote resources who are able to deliver the standard that meet global manpower requirement and utilize our business analytics, SLA and other performance metrics to help our clients boost productivity. Our mission is to enable clients to become high-performance businesses and create long-term partnership. Our vision is to connect Vietnamese talents to global labor market demands.

In 2021, Innovature BPO was proudly recognized the “HR Asia Award, one of the best places to work for in Asia”. In 2024, Innovature BPO was again proudly recognized as a Great Place to Work, reflecting our commitment to creating a positive and supportive work environment. We have officially earned this certification, with an impressive 92% of our employees agreeing that Innovature BPO is a great place to work, compared to the 59% average at typical companies. This remarkable statistic underscores the unique and positive culture we’ve cultivated. We’re committed to continuously improving our workplace, empowering our employees, and building an even brighter future together. 

For more information about us, please access https://innovatureinc.com

This position we are looking for both Filipino and Vietnamese talents. Let’s join our team.

WHAT YOU WILL BE DOING:

• Support HRIS system administration including security access, reporting, business process admin.
• Support troubleshooting HRIS system and user issues (level 1 and 2).
• Support implementing and maintaining BI solutions and automations.
• Support Ad hoc tasks such as execute automations, analyze data and create reports and dashboards.
• Responsible for maintenance, documentation, and enhancements of recurring processes and procedures.

WHAT WE ARE LOOKING FOR:

Qualifications:

• Bachelor’s degree in Computer Science, Business Analytics, Data Analytics, Business Intelligence, or a related field required.
• Min 1 year experience with managing HR systems – Workday is preferred but experience with other HR systems or ERP (PeopleSoft, SAP, Oracle…) will also be considered.
• Basic SQL knowledge is preferred.
• Knowledge of data systems and the ability to transform and shape large usable data sets

Work behavior:

• Ability to lead, plan and manage in an entrepreneurial, team-oriented environment.
• Highly organized with strong project management skills, and drive to meet organizational objectives; ability to manage multiple projects on interrelated timelines.
• Strong written and verbal communication skills
• Demonstrate experience in getting things done in dynamic, entrepreneurial environment.
• Demonstrate a high attention-to-detail in the analysis and reporting of data.

WHAT WE OFFER: We treat people fairly and with dignity, keeping a healthy perspective about life and work and fostering a positive and enjoyable work environment with appealing benefits as below:

• A competitive monthly salary based on your ability
• 13th month Tet bonus & bi-annual performance bonus

WORKING HOURS: This position requires direct client interaction within the US, with working hours aligned to US time zone from 9PM – 6AM (Mon – Fri) (GMT+7). Flexibility and remote work options are available.

WORK LOCATION FOR VIETNAMESE: 9th Floor, Ree Tower, 9 Doan Van Bo, Ward 13, District 4, HCMC

We welcome talents to by clicking the APPLY button

At Innovature, we are proud to be an equal opportunities employer.

We believe in making decisions about our employees’ careers based solely on their ability to perform and grow within their roles, regardless of gender, nationality, ethnic origin, religion or belief, disability, age, sexual orientation, and identity.

We are committed to building a culture where every individual feels respected and valued. We strive to create an environment free from discrimination and harassment, where all voices are heard, and everyone has the opportunity to thrive.

Our dedication to fostering a diverse, equitable, inclusive, and accessible workplace is central to our mission.