POSITION: Executive Assistant

Are you seeking a professional and dynamic work environment that values collaboration and encourages individual growth?

Join our team of talented and passionate individuals who embody a youthful spirit and a commitment to excellence. Apply now and unlock your potential with us!

WHO WE ARE: 

Innovature BPO is a Vietnamese company with more than 10 years of experience in providing outsourcing solutions to clients worldwide. Our services support from call center, 24/7 bi-lingual customer care services, digital marketing to bookkeeping and data analytics services. We offer full time remote resources who are able to deliver the standard that meet global manpower requirement and utilize our business analytics, SLA and other performance metrics to help our clients boost productivity. Our mission is to enable clients to become high-performance businesses and create long-term partnership. Our vision is to connect Vietnamese talents to global labor market demands.

In 2021, Innovature BPO was proudly recognized the “HR Asia Award, one of the best places to work for in Asia”. In 2024, Innovature BPO was again proudly recognized as a Great Place to Work, reflecting our commitment to creating a positive and supportive work environment. We have officially earned this certification, with an impressive 92% of our employees agreeing that Innovature BPO is a great place to work, compared to the 59% average at typical companies. This remarkable statistic underscores the unique and positive culture we’ve cultivated. We’re committed to continuously improving our workplace, empowering our employees, and building an even brighter future together. 

For more information about us, please access https://innovatureinc.com

WHAT YOU WILL BE DOING:

We are looking for a Vendor & Platform Operation Coordinator who can also provide executive-level support to senior stakeholders.
This role combines platform operations coordination, vendor follow-up, and executive assistance, requiring strong communication skills and excellent English proficiency.

Key Responsibilities

• Monitor platform operations (Web & App) from a business perspective

• Log, track, and prioritize system and user issues

• Coordinate with technical vendors to ensure timely issue resolution

• Track progress, validate fixes, and provide clear status reports

• Support senior stakeholders with daily coordination and follow-ups

• Schedule meetings, prepare meeting notes, and follow up on action items

• Act as a communication bridge between stakeholders, vendors, and partners

• Join vendor or stakeholder meetings and provide summaries when required

WHAT WE ARE LOOKING FOR:

• Experience in operations coordination, executive assistant, project coordination, or similar roles

• Strong English communication skills (spoken and written)

• Excellent follow-up, organization, and multitasking abilities

• Good understanding of web/app platforms from a business-user perspective

• Professional communication style and stakeholder management skills

• High sense of ownership, confidentiality, and attention to detail

• Comfortable working with flexible schedules and international stakeholders

WHAT WE OFFER: We treat people fairly and with dignity, keeping a healthy perspective about life and work and fostering a positive and enjoyable work environment with appealing benefits as below:

• A competitive monthly salary based on your ability
• 13th month Tet bonus & bi-annual performance bonus
• 12 Annual Leaves + 2 Sick Leaves
• Annual salary review
• Attractive employee awards: Employee of Year, Semi-Annual outstanding employee
• Social insurance and healthcare insurance upon Vietnam Labor Code
• PTI insurance package, and annual health check
• An English-speaking environment
• An open culture that spurs creativity, innovation, and inclusivity
• A variety of training courses for your career development
• Diverse activities to foster relationships, including company trips, year-end party, employees’ birthdays
• An open-space office, a cafeteria, and a range of modern equipment
• Other allowances from referrals and special occasions (weddings, seniority, and new-born baby)

WORK LOCATION: Onsire at The District Building, 159C De Tham, Cau Ong Lanh Ward, HCMC

Working Hours: Official working hours are from 9:00 AM to 6:00 PM, with flexibility to work from 3:00 PM to 11:00 PM when required.