HR Manager / Senior HR Manager

HCM, Vietnam

HR

Full-time

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POSITION: HR Manager / Senior HR Manager (depending on candidate’s qualifications)

Are you seeking a professional and dynamic work environment that values collaboration and encourages individual growth?

Join our team of talented and passionate individuals who embody a youthful spirit and a commitment to excellence. Apply now and unlock your potential with us!

WHO WE ARE:

Innovature BPO is a Vietnamese company with more than 10 years of experience in providing outsourcing solutions to clients worldwide. Our services support from call center, 24/7 bi-lingual customer care services, digital marketing to bookkeeping and data analytics services. We offer full time remote resources who are able to deliver the standard that meet global manpower requirement and utilize our business analytics, SLA and other performance metrics to help our clients boost productivity. Our mission is to enable clients to become high-performance businesses and create long-term partnership. Our vision is to connect Vietnamese talents to global labor market demands.

In 2021, Innovature BPO was proudly recognized the “HR Asia Award, one of the best places to work for in Asia”. In 2024, Innovature BPO was again proudly recognized as a Great Place to Work, reflecting our commitment to creating a positive and supportive work environment. We have officially earned this certification, with an impressive 92% of our employees agreeing that Innovature BPO is a great place to work, compared to the 59% average at typical companies. This remarkable statistic underscores the unique and positive culture we’ve cultivated. We’re committed to continuously improving our workplace, empowering our employees, and building an even brighter future together. For more information about us, please access https://innovatureinc.com

WHAT YOU WILL BE DOING:

  • Lead and manage the full spectrum of HR functions, including Talent Acquisition, C&B, and Administration, ensuring alignment with business goals.
  • Supervise and develop a team of 4 members to deliver high performance and service excellence.
  • Translate business needs into actionable HR strategies that support growth and address organizational challenges.
  • Advise the Board of Directors on strategic HR matters and propose practical, compliant solutions.
  • Drive end-to-end recruitment and employer branding initiatives to attract and retain top talent.
  • Oversee payroll, compensation, and benefits processes to ensure accuracy, equity, and compliance.
  • Ensure administrative operations run efficiently and support overall company effectiveness.
  • Develop and execute training plans in coordination with department heads based on company needs.
  • Handle employee relations and resolve labor issues on behalf of senior management.
  • Plan and deliver annual company-wide events and engagement programs to enhance culture and morale.

WHAT WE ARE LOOKING FOR:

  • Bachelor’s degree in Business Management or Human Resource Management.
  • Over 10 years of experience, including at least 2 years in a supervisory or managerial role.
  • Experience in managing and developing teams.
  • Background in the services but not mandatory, preferably in the outsourcing industry.
  • Great English communication
  • Skilled in relationship building and conflict resolution.
  • Strong planning and organizational abilities.
  • Demonstrates integrity, adaptability, and sound decision-making.

We treat people fairly and with dignity, keeping a healthy perspective about life and work and fostering a positive and enjoyable work environment with appealing benefits as below:

  • A competitive monthly salary based on your ability
  • 13th month Tet bonus & bi-annual performance bonus
  • 14 Annual leaves + 2 Sick leaves
  • Annual salary review
  • Attractive employee awards
  • Social insurance and healthcare insurance upon Vietnam Labor Code
  • PTI insurance package, and annual health check
  • An English-speaking environment
  • An open culture that spurs creativity, innovation, and inclusivity
  • A variety of training courses for your career development
  • Diverse activities to foster relationships, including company trips, year-end party, employees‘ birthdays
  • An open-space office, a cafeteria, and a range of modern equipment
  • Other allowances from referrals and special occasions (weddings, seniority, and new-born baby)

WORK LOCATION: 9th Floor, Ree Tower, 9 Doan Van Bo, Ward 13, District 4, HCMC

WORKING HOURS: 9AM – 6PM (Mon – Fri)

At Innovature, we are proud to be an equal opportunities employer.

We believe in making decisions about our employees‘ careers based solely on their ability to perform and grow within their roles, regardless of gender, nationality, ethnic origin, religion or belief, disability, age, sexual orientation, and identity.

We are committed to building a culture where every individual feels respected and valued. We strive to create an environment free from discrimination and harassment, where all voices are heard, and everyone has the opportunity to thrive.

Our dedication to fostering a diverse, equitable, inclusive, and accessible workplace is central to our mission.

Find out about our company’s life here:

Youtube: innovatureconsulting1685

Fanpage: lifeatinnovature.vn

Tiktok: @lifeatinnovature

Linkedin: innovature-consulting

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